IT Services @ CSI Team

Support during the Corona-Pandemic

For the time being, the IT team will mostly work remotely from home. User support will be provided via TeamViewer Client (see sidebar) or via remote desktop connection during the usual office hours. You can contact us as usual by e-mail, phone or via the contact form on the website. The phone numbers are being forwarded to external.

If support is required directly at the device or in person with users in the office or laboratory, please contact us to arrange an appointment.


The IT department at CSI is responsible for a wide range of tasks relating to the operation of the central IT infrastructure. In addition to user support at the workstations in the offices and laboratories, we also offer support and provision of various network services.

The offered services can be found in the following areas:

I. Consulting and Support

Support and advice for employees as well as help desk for all IT-related matters

II. IT basic services

Planning, acquisition and implementation of the entire IT infrastructure

III. Network operation and services

Supply, expansion and security of the IT infrastructure through network services

IV. Hard- and software support

Consulting, selection and maintenance of hard- and software at office and laboratory workstations.

V. Multimedia services

Provision of various multimedia components to support research and teaching

VI. Other services

Individual services for institutes and research groups

How to contact us:

Depending on your request, you can reach us via web form, e-mail or telephone. In case of inquiries, always use the general mailing list , which ensures that your request can be processed at short notice.

Contact us using our webform:Webform IT Support

Write us an E-Mail:

Contact Telephone:+49 6151 16 25644

Service hours:

Mon – Thu: 08.00 – 16.30

Fri: 08.00 – 14.00

IT Team

  Name Contact
Administrative Staff
IT support
Marcus Keiner
Head of IT
+49 6151 16-25641
L2|06 204
Volker Bartsch
IT Administrator
+49 6151 16-25643
L2|06 208
Lidia Querling
IT Administrator
+49 6151 16-24586
L2|06 208
Denis Schinko
IT Administrator
+49 6151 16-20298
L2|06 208
Andrius Artamonovas
IT Administrator
+49 6151 16-22172
L2|06 208
Tobias Scherer
IT apprentice
+49 6151 16-22266
L2|06 208