Services

The IT department at CSI is responsible for a wide range of tasks relating to the operation of the central IT infrastructure. In addition to user support at the workstations in the offices and laboratories, we also offer support and provision of various network services.

The offered services can be found in the following areas:

I. Consulting and Support

Support and advice for employees as well as help desk for all IT-related matters

II. IT basic services

Planning, acquisition and implementation of the entire IT infrastructure

III. Network operation and services

Supply, expansion and security of the IT infrastructure through network services

IV. Hard- and software support

Consulting, selection and maintenance of hard- and software at office and laboratory workstations.

V. Multimedia services

Provision of various multimedia components to support research and teaching

VI. Other services

Individual services for institutes and research groups

How to contact us:

Depending on your request, you can reach us via web form, e-mail or telephone. In case of inquiries, always use the general mailing list admin@tfi.tu-…, which ensures that your request can be processed at short notice.

Contact us using our webform:Webform IT Support

Write us an E-Mail:admin@tfi.tu-…

Contact Telephone:+49 6151 16 25644

Service hours:

Mon – Thu: 08.00 – 16.30

Fri: 08.00 – 14.00